Part Time Customer Service Representative
Role Based in Danvers
Primary Details
- Job Title: Part Time Customer Service Representative
- Based in: Danvers, MA (our growing Danvers office)
- Experience: Entry-Level (Training in Danvers).
- Company: Dollar General
- This Danvers-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in Danvers, MA is growing.
- Benefit from working in Danvers, a key hub for the Retail Customer Service industry.
Pay & Perks
- Pay: $17-$21/Hour (approx. $23.2k/Year)
- Benefits: This role offers a competitive benefits package.
- Stable workload with modern tooling and processes.
Core Focus
- Apply your your professional skills skills at our Danvers location.
Part Time Customer Service Representative
About Dollar General
We operate over 19,000 neighborhood stores providing accessible everyday essentials to millions of shoppers. Our business model relies on keeping store operations efficient so families can save money on household goods. When you embark on a career in part time customer service representative with Dollar General, you are joining you are joining a team of 175,000 retail professionals dedicated to serving local neighborhoods with speed and reliability.
Job Summary
Connect directly with shoppers by providing fast checkouts and helpful service on the sales floor. Join our team today to secure flexible shifts that fit your personal schedule. You will serve as Part-Time, delivering the signature Customer-Focused that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Transactions: Process 250+ customer transactions per shift accurately using electronic point of sale registers and barcode scanners.
- Shelf Stocking: Stock 15 delivery roll-containers of merchandise onto sales floor shelves every week to maintain complete product availability.
- Store Recovery: Recover and face aisles for 45 minutes daily to ensure merchandise meets visual standards and safety compliance codes.
- Customer Assistance: Answer up to 60 customer inquiries per shift regarding product locations, pricing, and promotional coupons.
Industry-Leading Benefits & Salary
We invest in our part-time team members by offering practical perks that support your daily life and financial goals.
- Salary: $19.00–$23.50 per hour
- Flexible Scheduling: Choose from morning, afternoon, and evening shifts ranging between 15 and 25 hours per week to accommodate school or a second job.
- Employee Discount: Receive a 30 percent discount on private label store brands and everyday grocery essentials.
- 401(k) Plan: Access voluntary retirement savings plans with company matching contributions after meeting eligibility hours.
Requirements & Qualifications
- Ability to lift up to 45 pounds of merchandise unassisted during stock replenishment tasks.
- Minimum 6 months of cash handling or face-to-face customer service experience.
- Availability to work at least two weekend shifts per month based on store needs.
- High school diploma or equivalent educational background completed.
Frequently Asked Questions
How much does the Customer Service Representative position pay at Dollar General?
This role offers a pay range of $17 - $21. Actual compensation may vary based on experience, shift, and location within Danvers.
Where is this Customer Service Representative job located?
This position is based in Danvers, MA. Dollar General has facilities throughout the region, but this specific opening is in Danvers.
Do I need prior experience to apply for this Customer Service Representative job?
No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Representative role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Dollar General offer for this position?
Dollar General provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Danvers.
